Delivery & Shipping Information

UK (including channel islands)

  • £4.99 Standard delivery (2-4 working days).
    FREE FOR ORDERS OVER £50.00

EU (selected countries)

  • £15.00 by Royal Mail Tracked and/or Signed (depending upon location).

Rest of the World  (selected countries)

  • £29.00 (Australia & New Zealand) by Royal Mail Tracked and/or Signed (depending upon location).
  • £29.00 (Canada & USA) by Royal Mail Tracked and Signed.
  • £29.00 by Royal Mail Tracked and/or Signed (depending upon location).

All international (non UK) usually arrive in approximately 7 working days but can take up to 28 days (subject to customs clearance). All orders shipped outside of the UK are processed excluding UK taxes but import duties and/or taxes may be applicable in your delivery country for which YOU ARE LIABLE.

We aim to dispatch orders for prescription glasses and sunglasses within 2 weeks (excluding bank holidays).

We aim to dispatch orders for accessory products placed before 5pm Monday to Friday the next working day (excluding bank holidays). Orders placed after 5pm will leave within 2 working days (so on Friday this will normally mean Tuesday). 

If we are out of stock of any items you will be informed via email.

You have the right to cancel the contract at any time up to the end of 14 days after the day on which you receive the goods. To exercise your right of cancellation, you must give written notice to us by post or email giving details of the goods ordered and (where appropriate) their delivery.

Please use the form below for any questions or comments if you would like to get in touch